The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Star Labs Bioscience Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 30 days after the confirmation.

Please return your purchase to the following address:
Star Labs Bioscience Sdn Bhd
2D, Jalan Delima, Taman Island Glades, 11700 Gelugor, Pulau Pinang

Please contact us at +604 658 9090  if you have any questions or doubts.